Contact Opticomm
Contact the Opticomm Team regarding new fibre builds, damage or technician feedback.
You can use this form to contact the Opticomm team about:
- New fibre build requests for additions or changes to existing Opticomm-connected properties, such as subdivided lots or granny flats.
- Feedback about an Opticomm technician or contractor.
- Damage to Opticomm network infrastructure, including damaged or missing telecommunications pits or lids, damaged fibre distribution cabinets (FDHs), or damaged fibre cables.
Need help with your internet service?
For questions about your internet connection, speed, Wi-Fi, billing or your internet plan, your internet provider is usually the best place to start. They can investigate the issue and work with Opticomm if any network assistance is required.
To help us respond as quickly as possible, please only use this form for the enquiries listed above. If your enquiry relates to another matter, we may direct you to the appropriate support channel.