Residents

Check the status of your address

Whether you’re browsing, learning, working from home or connecting multiple devices, the Opticomm access network is built to support the internet needs of tomorrow, today.  Find out today if your address is ready to connect.

 

Learn more about getting connected

Switching to the Opticomm access network from Telstra’s legacy networks

Are you making the switch from Telstra’s legacy network (including Velocity and South Brisbane exchange) to the upgraded Opticomm access network? Find out how to make the switch.

Connecting your new home

Find out how to get your premises connected to the Opticomm access network.

Remember to choose a service provider

As Opticomm is a network wholesaler, you’ll need to contact your preferred service provider and choose a plan that suits your needs.

Useful information

Resources

To ensure your home or business premises have been prepared in accordance with industry guidelines for internal wiring, please review our preparation and installation guides.

Not sure who to contact?

View useful contact information.

Report a TV fault

Need to report a TV fault?

Opticomm is a wholesale provider of access networks. We have built a network to suit the bandwidth needs of Australia today and well into the future. Opticomm offers many product options to our service providers. Your experience, including speeds depends on the plans purchased and design decisions made by the service provider such as traffic class allocations, end-user equipment, quality of the home wiring, among other factors. Please contact your internet service provider for further information or if you are experiencing problems.