Contact Opticomm

Please remember, Opticomm is a wholesale network provider, and is restricted by law from providing direct assistance to end-users for internet or phone faults and issues. In any circumstances where you are facing internet-related issues, or issues relating to your service provider’s services, you will need to contact your service provider for assistance.

You can contact Opticomm regarding the following:

• Enquiring about a new fibre build request for subdivided buildings or granny flats only.  
• Reporting conduct of an Opticomm technician or contractor. 
• Reporting damage to Opticomm Network infrastructure, such as damaged or missing telecommunication pits/lids, damage to FDH cabinets, and cuts to fibre/cables. 

Please note that if you contact us for other reason outside these requests, your ticket may be automatically closed.